Practice Management and the Value of High-Quality Customer Care with Dr. Sonny Spera DDS



Our guest this week Dr. Sonny Spera, DDS sits down with Shaun Keating and talks about practice management and the importance of having High-Quality Customer Care in each practice you own. Dr. Spera goes in depth on how he expanded to multiple Dental Practices and how his involvement in each location helped him increase his success rate. Finally, why it’s important to evaluate your current personal and financial situations before you plan on expanding into a second location. You will hear all this and more on this week’s episode of The Dental Up Podcast!

You will also hear on this episode:
-Adapting to your new location and finding out the vibe and procedures that coincide with your new surroundings.
-Hear Dr. Spera’s latest Referral Program called, “Send Someone you love to someone you trust.”
-Build a strong Practice Culture by asking your team what charities they care for and how your practice can step in and help.
-Involvement with “Doctor’s with a Heart Day” and its involvement with the community.  

For more information on Dr. Sonny Spera, check out his website and social media links down below. 
Practice Website: https://progressivedentalny.com 
Facebook: https://www.facebook.com/drsonnyspera/
Instagram: https://www.instagram.com/progressive_dental/

 

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